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NECMER/active

NECMER/active

Refund Policy

A legal disclaimer

Entry fees are non-refundable once your registration is confirmed. You can transfer your place to another athlete instead. You get a full refund only if we cancel the Event or make a payment error. This policy is part of our [Terms and Conditions].

1. Refunds and Situations

  • You withdraw, are injured or ill, or can't travel: no refund. You can transfer your place to another athlete instead (see section 2).

  • You don't turn up, or miss your heat or flight: no refund.

  • You are disqualified, or found to have given false details: no refund.

  • You were charged twice, or charged but your registration failed: the extra or failed payment is refunded in full.

  • Your category is merged because too few athletes entered: you can move to another category or take a full refund. The choice is yours.

  • We postpone the Event: your entry carries over to the new date. If you can't make it, you can ask for a full refund within 7 days of the announcement.

  • We cancel the Event and don't reschedule: full refund.

  • The Event can't go ahead for reasons outside our control (extreme weather, government orders, loss of permission): you can transfer to the next edition or take a partial refund.

2. Transfers and category changes

  • Transfer your place: you can hand your entry to another eligible athlete until [TRANSFER DEADLINE - 19th December 2026]. There is no charge.

  • GRIT DUO partner swap: one partner can be replaced on the same terms. The new partner must meet the category rules, for example being 40 or older for Masters.

  • Change category: you can switch until [TRANSFER DEADLINE - 19th December 2026] if you are eligible for the new category and places remain. You pay any difference in fee before the change is made. If the new category costs less, the difference is not refunded.

  • After the deadline: no transfers or changes can be made.

  • Same-day check: the new athlete must bring a valid photo ID to check-in. They must also accept the Terms and Conditions.

3. How to request a refund or transfer

  • Email necmeractive@gmail.com with the subject "Refund – [Your name]" or "Transfer – [Your name]".

  • Include:

    • your registered name and phone number

    • your category

    • your Razorpay payment ID

    • for a transfer, the new athlete's full details

  • We reply within 3 working days to confirm or decline the request.

  • Approved refunds: these are sent back to your original payment method (UPI, card or net banking) within 7–10 working days. Your bank may take a few more days to show it.

  • Processing charges: these ARE deducted from refunds. Duplicate or failed payments are always refunded in full.

 

Contact:

NECMER Active Foundation, Borpara, Bongaigaon, Assam 783380 · +91 90836 23579 (call or WhatsApp) · necmeractive@gmail.com

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Last updated: 20th October 2026

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